Each product page includes detailed sizing information to help you select the best fit.

We offer toddler sizes from 2T to 6T and adult sizes from XS to 5XL, depending on availability. Sizes above 2XL are typically made to order. If you are looking for a custom size or do not see your size listed, please contact us.

Yes. We offer both zip-up and pullover hoodie options. Availability may vary by color and design. Please contact us to confirm current options.

Yes. Embroidery placement can be adjusted depending on the design and garment style. For zip-up hoodies, embroidery is typically pocket-sized and positioned slightly off-center to avoid the zipper.

Yes. Our hoodies are designed for everyday comfort and durability, making them suitable for regular wear across multiple seasons.

Yes. Our products are designed with a comfortable fit that allows for easy layering, depending on your styling preference and the season.

Yes. You can add multiple sizes of the same design to your cart within a single order.

Yes. We offer both adjustable and fitted hat options.

Yes. We offer both structured and unstructured hat styles. Availability may vary depending on the specific design and color selection.

Yes. Many of our hat styles can be customized with embroidery. Please contact us to discuss your design and customization options.

We offer a range of hat styles, including trucker hats and snapback hats. Availability may vary depending on the design and color selected. Please contact us to confirm current options.

Our hats may feature snapback, tri-glide, or Velcro® closures, depending on the style. Availability varies by product. If you are looking for a specific closure type, please contact us and we will be happy to assist.

Yes. We ship across Canada and also offer international shipping within Asia, Europe, and North America. Shipping options and rates are calculated at checkout based on your delivery address.

Yes. We offer international shipping within Asia, Europe, and North America. Shipping availability, rates, and estimated delivery timelines are calculated at checkout based on your destination address.

Delivery times vary depending on your location and the shipping method selected at checkout. Orders shipped within Canada typically arrive sooner than international orders. International delivery times may vary due to destination and customs processing. Estimated delivery timelines are displayed at checkout.

Orders are shipped once they are completed and ready for dispatch. Processing times may vary depending on the product and availability. Custom or made-to-order items may require additional production time before shipping.

Local delivery is available within 50 km of Trenton, Ontario. Eligible orders are delivered once the product is ready. Local delivery availability and options will appear automatically at checkout after you enter your address.

Yes. Local pickup is available at Tinkered Decor & More, located at 217 Front St, Belleville.

Yes. Tracking details will be sent to you via email once your order has been shipped.

If you notice an incorrect shipping address, please contact us immediately. If the order has not yet entered production or been shipped, you may request a cancellation and place a new order with the correct address; however, approval is subject to order status and processing timelines. Once an order has been dispatched, the delivery address cannot be changed. In such cases, return shipping costs and applicable restocking fees will apply in accordance with our return policy.

We accept returns within 30 days of delivery for unused and unworn items with original tags, subject to approval and a valid reason for return. Customers are responsible for return shipping costs, and a 10% restocking fee applies. Custom embroidered items, sale items, and gift cards are final sale, unless the item is defective or incorrect.

Please inspect your order upon delivery and contact us promptly if the item is defective, damaged, or incorrect. We will review the issue and work with you to resolve it in accordance with our return policy.

Yes. An order confirmation email is sent after checkout.

Yes. Bulk or group orders may be available depending on the quantity and customization requirements. Please contact us with the details of your request so we can review availability and assist you accordingly.

Yes. Gift wrapping is available for all orders during the holiday season.

Yes. If you would like a design on a different product, need a different size, or are looking for another option, please contact us and we will be happy to assist with customization.

You can submit a custom request through the Design Your Own form on our website. Once submitted, we will guide you through the available customization options and next steps.

Once your custom order is placed and confirmed, we will prepare a design mockup if you have provided your own artwork and send it to you for approval. Production will begin only after the mockup is approved. Once embroidery has started, no further changes can be made.

Yes. Custom orders require additional time for design preparation, approval, and production, which may extend processing time before shipping.

Yes. Our designs can be applied to other products upon request. Pricing may vary depending on the product type and the size of the embroidery. Please contact us to discuss available customization options.

You can contact us through the contact form on our website or by emailing us directly at boutique@karkatancstudio.ca.

No. Custom or personalized orders are final sale and are not eligible for returns or refunds.

We aim to respond to all inquiries as quickly as possible during business hours.

We are based in Trenton ON K8V6W2, Canada. Our products are designed and prepared from this location, and we ship orders locally and internationally.